Please know, only our Standard shipping can deliver to P.O. boxes, so be sure to use a street address on your account profile if you want to use UPS
*We make every effort to ship orders, first in first out, contingent on product availability, as fast as possible.
Once your package is packed up in our warehouse, we then hand it off to either the post office or UPS who will ship it to you according to the delivery speed you choose.
Worldwide and domestic deliveries have been significantly affected by the Covid-19 pandemic. There have been many shortages in the number of drivers, delivery trucks, and warehouse workers needed to get your packages delivered on time. Like other carriers such as FedEx, and DHL, UPS and USPS have notified us that they are also experiencing delays that could impact delivery timing in certain areas of the U.S. Simply put, longer delivery times should be expected. We are sorry for any inconvenience this may cause.
Please consider ordering early and allowing more time for deliveries to arrive. You may see some unexpected things like tracking number routes not being the most direct route to your home or multi-day delays at a UPS or Post Office hubs due to local labor shortages. We sincerely apologize for the delays and confusion around these issues. We will continue to do everything we can to get your packages to you as quickly as we can. We ask for your patience and understanding with all of the workers who are working hard to get your order to you as quickly as possible.
Our products may be returned for a online store credit within 30 days of original purchase, provided they are unopened and in like-new condition. Return shipping will be at the expense of the buyer. All returned goods must include a copy of the receipt, your e-mail address, shipping address, and phone number. And remember, all sale items are final. Thank you for understanding!
Damaged Goods: Even though most of our products are not susceptible to damage during the shipping process, if you receive damaged items, we will replace them. Just email customer service and you'll get a return label to send it back. An identical (when available) replacement item will be sent to you at no additional cost. Sometimes, especially with fabric, an item may no longer be available, in which case we will do our best to replace it with a similar item.
Send all returns to:
PO Box 145
Molino FL 32577